CompTIA Cloud+ Practice Test

What is the BEST approach to resolve user request failures in a cloud administrator's VM pool?

1. Check compute, storage, and networking utilization in the dashboard and increase capacity by adding more resources.

2. Check current licensed capacity and purchase additional licenses to add more users.

3. Check the DHCP scope and increase available IP addresses by extending the pool.

4. Check the rate-of-load increase and enable bursting to the public cloud.

The correct answer is: Check compute, storage, and networking utilization in the dashboard and increase capacity by adding more resources.

The best approach to resolving user request failures in a cloud administrator's VM pool is to first assess the overall resource utilization for compute, storage, and networking. By inspecting these components in the dashboard, an administrator can identify whether performance bottlenecks are occurring due to insufficient capacity. If utilization levels are approaching or exceeding available resources, increasing capacity by adding more resources is a logical next step. This method directly addresses the root cause of request failures, which often stem from the inability of the existing resources to handle the current workload adequately. Increasing these resources can prevent ongoing failures and improve the overall performance of the VM pool, ensuring that user requests are fulfilled efficiently. Although other options might address specific aspects of user management or network configurations, they do not directly tackle the comprehensive resource management problem associated with scaling the infrastructure to meet demand effectively. For instance, checking for licensed capacity relates more to compliance and user limits, while adjusting DHCP settings or enabling cloud bursting focuses on networking or external resources rather than the internal capacity challenges affecting VM performance and reliability.